Law Enforcement Center

305 Camson Road

Anderson, SC 29625

Tel: 864.260.4400
Fax: 864.222.3962

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Questions regarding CALEA accreditation and/or annual statistics of internal affairs can be obtained by contacting the agency’s accreditation manager.

© 2019-20 Anderson County Sheriff's Office

911 DISPATCH CENTER

The Anderson County Unified Emergency Communications Center handles all Emergency and Non-Emergency call taking/dispatching services for Anderson County jurisdictions.  The Anderson County Unified Emergency Communications Center Operations began back in late 1999 to early 2000 when all agencies transitioned over to a consolidated 911 Center.  

The Anderson County Unified Emergency Communications Center consists of 64 Communications Personnel.  Personnel assigned to the 9-1-1 Center work 12-hour shifts and generally consist of 14 per shift working 7am to 7pm or 7pm to 7am, with an overlapping power shift that works noon to midnight.

911 Dispatch Center Leadership
Phone: (864) 260-4444 - (Non-emergency line)

Manager Becky Carter

bcarter@andersonsheriff.com

Assistant Manager Sharon Chitwood

schitwood@andersonsheriff.com

Hali Rainey, Training Coordinator

hhrainey@andersonsheriff.com

Tina Drawdy, NCIC Coordinator

tfdrawdy@andersonsheriff.com

Sandy Purdy, CAD Administrator

sepurdy@andersonsheriff.com

Sheryl Stanton, Administrative Assistant

sstanton@andersonsheriff.com

  • Communications Shift Supervisors – 4 total

  • Assistant Shift Supervisors  - 8 total

  • Communications Training Officers – 8 total

  • Communications Operators – 44 total 

About the Communications Center

Thirteen 911 trunks ring into the Communications Center along with 20 back-up lines.  In addition to emergency calls, the Communications Center also handles all administrative calls also for all agencies for whom we dispatch. The Communications Center processes between 300,000-400,000 calls for service each year, amounting to an average of 1000-2000 calls per day.

The Anderson County Consolidated 9-1-1 Center currently dispatches for:

  • Anderson County Sheriff 's Office

  • County Emergency Medical Services

  • MedShore employees are housed in the Center

  • Anderson County Volunteer Rescue Squads

  • Anderson City Fire Department

  • Anderson City Police 

  • Belton City Fire Department

  • Belton City Police Department

  • Anderson County Fire Dispatch is housed in the center and dispatches for all 27 County Fire Departments along with:

    • Anderson County Technical Rescue

    • Anderson County Dive Teams – rescue and evidence

    • HAZMAT  

  • Environmental Enforcement (Animal and Litter Compliance)

  • Honea Path City Fire Department

  • Honea Path City Police Department

  • Williamston City Fire Department

  • Williamston City Police Department

  • Iva City Police Department

  • Pendleton Police Department

  • Tri-County Technical College Police Department

  • West Pelzer Police Department

Informational Phone Numbers

2-1-1 provides free and confidential information and referral. Call 2-1-1 for help with food, housing, employment, health care, counseling and more. *Anderson County has 2-1-1*

 

3-1-1 *Unavailable in Anderson County* routine inquiries and non-urgent community concerns.

 

4-1-1 Free Directory Assistance *Available in Anderson County*

 

5-1-1 Travel Information systems. Current Traffic Conditions Get real-time incident and congestion information for your route, including accidents, construction, and special events. Call 511 and say "Traffic Conditions." *Available in Anderson County*

 

6-1-1 Simply Dial 611 on any wireless device anywhere in the United States and Canada and patented technology routes your call to your provider’s customer service department. *Available in Anderson County*

 

7-1-1 The Federal Communications Commission (FCC) has adopted use of the 711 dialing code for access to Telecommunications Relay Services (TRS). TRS permits persons with a hearing or speech disability to use the telephone system via a text telephone (TTY) or other device to call persons with or without such disabilities. *Available in Anderson County*

8-1-1 Call 811 from anywhere in the country a few days prior to digging, and your call will be routed to your local One Call Center. (Even small projects like planting trees and shrubs.) Know what’s below. Call before you Dig! *Available in Anderson County*

 

9-1-1 is the emergency telephone number for the North American Numbering Plan. The use of this number is reserved for emergency circumstances only, and to use it for any other purpose (including non-emergency problems and prank calls) is a misdemeanor offense. 9-1-1 service is a vital part of our nation's emergency response and disaster preparedness system. (Find out when not to call 911 here.)